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Ny new Orbi RBR750 already registered, but not to me.
Hi, I have replaced my Orbi RBK50 system with a Orbi RBK752 system (one satellite on both). When I was setting up the new system I was told that it was already registered. I bought it on Amazon as a...
You'd need to contact support to do so.
Click on "Mynetgear" at the top.
then my support---->contact support---->my subscription services.
You'll need to go through that route to get it register/switched.
Thanks. Contacted support through chat and the problem will be resolved.
Hope they get it done on the first time and quickly! (don't have much faith in support)
- They had to "escalate" it since the device was already registered in someone else's name. I can see why they have to make sure I'm not BS'ing. They said it would take a day or two.
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
I may be stupid but I do not understand how to post in that forum. I get the same post composer as here and I can not find my Orbi system in the dropdown. Confused, sorry! :)
