NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Netmound's avatar
Netmound
Aspirant
Feb 22, 2016
Solved

Parental Controls not working properly

Opendns settings not working. 

 My n300 wireless router wnr2000 v3 is not blocking sites according to the opendns settings anymore. It was working for quite sometime then recently it stopped working. It set to anytime so its not a time issue. Anyone have any suggestions?

  • I wasable to come up with a solution. Thank you for your help. The only solution that I was able to come up with was to use Netgear genie app. Instead of using OpenDNS Netgear. I setup Genie to have parental control. Linkedin the OpenDNS account. Set the filtering. Enabled the filter using Genie. And bingo. it works.

11 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Hello Netmound What's the DNS address you're getting? You can check this by accessing the admin page of the router then under WAN Setup.

    Did you try to disable then re-enable parental control?

    How about starting from the scratch?

    • Netmound's avatar
      Netmound
      Aspirant

      Get Automatically from ISP

      Yes i tried to disable and re-enable parental control to no effect.

      I pushed the red restore factory reset button to no effect.

       

       Any other suggestions?

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        How about if you check the DNS/Domain Name Server on this screen?