R6080 - opening ports does not work

Question

I have been trying to open ports on my router recently to no avail on Windows 10. I logged into admin, opened ports as the guide said, but nothing works and canyouseeme can't detect the open ports. My setup is just a modem from my ISP connected to the router, it isn't one of those router/modem combos. Do I need to set a static IP?

DexterJB · Answer

Hi zeether7, we'd like to know the following. 
&nbsp; 
What is the firmware version of the R6080? 
When bypassing the router and connecting straight to the modem, does the port check indicate an open port? 
&nbsp; 
Dexter 
NETGEAR Team 
&nbsp;

zeether7 · Answer

The firmware is version 1.0.0.52. I cannot connect directly to the modem because it's used to connect to the router and can't act as a router device itself.

DexterJB · Answer

Thanks for responding. The test of bypassing the router allows us to check if the port is being blocked from the ISPs end since you've mentioned that you've tried forwarding the ports from the router's end. 
&nbsp; 
Dexter 
NETGEAR Team

zeether7 · Answer

I don't think I can bypass the router. When I plug my Ethernet cable directly into the modem it isn't detected at all.

FURRYe38 · Answer

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
&nbsp;
To get the PC connected to the modem connect the PC to the back of the modem, power OFF the modem for 1 minute then back ON. After it's ready, try accessing the internet.&nbsp;

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R6080 - opening ports does not work

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