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Forum Discussion

Ronald-Lisa-201's avatar
Dec 20, 2016
Solved

R6220 disconnects

I have random disconnections with my device, not much in the beginning but now it's more and more frequent ?

any help would be greatly appreciated . As I look around the community site i have seen that there are other

with the same issue?

 

 

10 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi Ronald-Lisa-201,

     

    1. What is the firmware version of the router?

    2. Are all devices affected (wired and wireless)?

    3. Have you tried resetting the router?

    4. Have you tried changing the wireless channel (if issue is wireless only)?

    5. Is the connection straight from the modem stable?

     

    Regards,

     

    Dexter

    Community Team