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Forum Discussion
teletek
Jun 11, 2017Aspirant
R6220 loses connection after 30min
Hi guys, I recently made the switch from my old & trusty Asus RT-N15U to a R6220.
I ran the interface and was instantly connected. But for some reason that I can't figure out, every 30 min I lose connection to the internet via the router.(from the time interval I am guessing this has something to do with IP renewal). All devices, 2.4 and 5ghz and ethernet, no connection. And it stays that way untill i reboot the router. It's connected to a gigabit Huawei switch owned by the ISP, and I never had any problems with the old router. And if I connect to the switch straight to my laptop it works fine, so nothing happens on the broadband side.
I'm running V1.1.0.42_1.0.1 and I have tried reseting and flashing the firmware. I'm running dynamic IP and DNS from the ISP as recommended but I have also tried static google dns, same issue. The genie interface says internet status: OK but obviously it's not, the log doesn't say anything either.
Any ideas?? Thanks!
Hi teletek,
You can try changing the MTU value. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
10 Replies
- teletekAspirant
I tried not running the router as a DHCP and the only difference it made was that my iOS devices didn't get an IP. Still drops the connection after 30 minutes from restart on the dot.
- DexterJBNETGEAR Moderator
Hi teletek,
You can try changing the MTU value. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team