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Forum Discussion

gumby2's avatar
gumby2
Aspirant
Feb 26, 2017
Solved

R6220 readyshare not working with new genie for iOS

I was using readyshare on my R6220 all afternoon with no issues under the old iOS app.  I upgraded to firmware version V1.1.0.34 on my router earlier in the afternoon and still things worked fine.  I later upgraded my genie app for iOS to verson 3.1.10, and readyshare is gone.  I have validated that the share is still available from my computer and working fine.  Is this a bug in 3.1.10?  Anyone else seeing this?

3.1.10
Apps
Genie
iOS
R6220
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Mar 01, 2017

    Hi gumby2,

     

    Are you referring to the ReadySHARE option on the app? If yes, it should still be there. If not, please try uninstalling then re-installing the app. Also, please check if the issue persists on another iOS device.

     

    Regards,

     

    Dexter

    Community Team

3 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Mar 01, 2017

    Hi gumby2,

     

    Are you referring to the ReadySHARE option on the app? If yes, it should still be there. If not, please try uninstalling then re-installing the app. Also, please check if the issue persists on another iOS device.

     

    Regards,

     

    Dexter

    Community Team

    • gumby2's avatar
      gumby2
      Aspirant
      Mar 02, 2017

      Thanks DexterJB!

       

      Yes, I was referring to ReadySHARE option on the app.

       

      Uninstalling and re-installing the app worked - I'm not sure why I didn't think of that before.

       

      -gumby2