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Sctwigg's avatar
Sctwigg
Aspirant
Jan 27, 2017
Solved

R6300-AC1750 Router doesn't connect to CM600

My R6300 Router will not connect to my new netgear CM600 cable modem. The internet light remains amber. I've done the appropriate power down/reboots on the modem and router with no success. I've done ...
  • Sctwigg's avatar
    Sctwigg
    Feb 04, 2017

    I started thinking about firmware after my last post.  I did some testing and found that if I reset the reset the router to the factory settings and then reverted to the previous firmware for the R6300 (1.0.2.76) the Router would then connect to the DHCP on the CM600.  I could then update to the current firmware and still retain the internet connection.  If I applied a saved cfg file to the router from current firmware I could replicate the problem with the internet connection.  The repair process was repeated: clear the cfg settings by resetting the router to the factory settings, revert to the previous firmware and then update to the current firmware.  Everything was fine with the internet connection with the CM600