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Forum Discussion
Sctwigg
Jan 27, 2017Aspirant
R6300-AC1750 Router doesn't connect to CM600
My R6300 Router will not connect to my new netgear CM600 cable modem. The internet light remains amber. I've done the appropriate power down/reboots on the modem and router with no success. I've done ...
- Feb 04, 2017
I started thinking about firmware after my last post. I did some testing and found that if I reset the reset the router to the factory settings and then reverted to the previous firmware for the R6300 (1.0.2.76) the Router would then connect to the DHCP on the CM600. I could then update to the current firmware and still retain the internet connection. If I applied a saved cfg file to the router from current firmware I could replicate the problem with the internet connection. The repair process was repeated: clear the cfg settings by resetting the router to the factory settings, revert to the previous firmware and then update to the current firmware. Everything was fine with the internet connection with the CM600
Cpfms
Feb 04, 2017Apprentice
Once it's broken there isn't a fix, at least not one that we have found.
Sctwigg
Feb 04, 2017Aspirant
So I'm looking at a router that won't connect to theCM600 but works fine with a CM400. I want to besure I have everything clear. So is the issue the router firmware (V1.0.2.78_1.0.58) that won't see the DHCP from the CM600 or is it the firmware within the CM600 (V1.01.12) that wont see the DHCP request from the R6300?
I just want to know since I'm near the return date for the second CM600 and don't want to hang on to it if I'm using a router that cant access the internet through it.