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Forum Discussion

Aspirant

Feb 25, 2017

Solved

R6300 Need to find a WAN plug surround

The plug surround for the single WAN RJ45 plug has gone missing. It detached from the inside of the router. Now I cannot plug the male internet service plug into the router. Any suggestions? I attempted to contact NETGEAR for this 5 cent part but I'm way out of service warranty.

William10a
Mar 07, 2017
It went out in the mail today mailed hope it fixies the router for you.

7 Replies

DexterJB
NETGEAR Moderator
Feb 28, 2017
Hi shwtibby,

If the device is already out of the hardware warranty period then a replacement will not be an option. You can find female Ethernet connectors but replacing it will be quite difficult.

Regards,

Dexter

Community Team
- shwtibby
  Aspirant
  Mar 01, 2017
  Spoke with Netgear Customer support today and they have no ability to source parts for the R6300. I just need the small 'snap-in' support surround for the WAN internet input plug in the back - anyone?
  - William10a
    Master
    Mar 04, 2017
    If this the part you want I can drop in the mail for you just leave your address or post box in a pm easy to remove if you access to smd mount rework station and the smd paste solder and you the needed soldering skills it is yours if you want it. One rj45 jack out of a old dsl modem.