NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MurrayWarnock
Oct 14, 2025Aspirant
R6400, Nethawk error checking firmware
Netgear AC1750, Model R6400; using Nighthawk app, Router Settings, Check For Updates, always receive an error.
“Firmware Check Error
There was a problem checking firmware update”
How might I correct this?
2 Replies
- CrimpOnGuru - Experienced User
Many users find the web interface more useful than the 'app'.
Putting the model number into this web page will lead to the most recent firmware:
https://www.netgear.com/support/
i.e.
https://www.netgear.com/support/product/r6400/#download
The most recent firmware is v1.0.1.78 March 14, 2022.
- FURRYe38Guru - Experienced User
Router is probably EoL so not on NGs auto FW update services anymore.