NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MurrayWarnock
Oct 14, 2025Aspirant
R6400, Nethawk error checking firmware
Netgear AC1750, Model R6400; using Nighthawk app, Router Settings, Check For Updates, always receive an error.
“Firmware Check Error
There was a problem checking firmware update”
How might I correct this?
Yea Netgear isn't going to provide anymore firmware updates to your router, either you use a third party firmware like dd-wrt that keeps it updated or just wait til your router dies and get a new one.
7 Replies
- plemansGuru - Experienced User
What is your actual firmware version? You can always manually update to the latest if you aren't on it. Keep in mind, there a version 1 and version 2 of the R6400.
Find V2 here: https://www.netgear.com/support/product/r6400v2/
And V1 here: https://www.netgear.com/support/product/r6400/
Click on downloads and compare the version you're on to the latest. And then manually update.
Are you having any other issues or just wanting to make sure you're updated?
- MurrayWarnockAspirant
Thanks - each of the replies was helpful in a different way!
- wcalifasProdigy
Also, if you don't plan on keeping your router you can always put it on ebay and for sure someone will find a way to use it.
- wcalifasProdigy
Yea Netgear isn't going to provide anymore firmware updates to your router, either you use a third party firmware like dd-wrt that keeps it updated or just wait til your router dies and get a new one.
- FURRYe38Guru - Experienced User
Router is probably EoL so not on NGs auto FW update services anymore.
- MurrayWarnockAspirant
Thank you! May I say that not only is this a marvel of compact brevity, but is also freaking poetry. Thanks for making my day!
- CrimpOnGuru - Experienced User
Many users find the web interface more useful than the 'app'.
Putting the model number into this web page will lead to the most recent firmware:
https://www.netgear.com/support/
i.e.
https://www.netgear.com/support/product/r6400/#download
The most recent firmware is v1.0.1.78 March 14, 2022.