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R6400 not reaching gigabit on LAN
I'm currently subscribed to Xfinity's gigabit plan. I can't seem to get gigabit speeds when connected to the router by LAN.
I'm getting gigabit speeds when connected directly to the modem but there's just 2 LAN ports and that's why I purchased this router.
- Both network cables from the modem - router and router - PC are cat6.
- PC LAN port supports 1000M.
- QOS has been disabled.
- IPv6 has been disabled.
- UPnP has been disabled.
I have tried all configuration that I can possibly google but I just can't get past 500mbps down.
Does this router really support gigabit speeds or is there another config that I'm missing?
Looks like your modem is also a router. That can cause problems when connected to a second router.
Might be worth investigating how you can set it to modem only (bridge) mode, or you could try putting the Netgear router into wireless access point mode. That would let you see if the speed goes up.
There is a manual for the R6400 somewhere at the end of this link:
>>> R6400 | Product | Support | NETGEAR <<<
Check the section Use the Router as a Wireless Access Point.
5 Replies
Xyrien02 wrote:
I'm getting gigabit speeds when connected directly to the modem but there's just 2 LAN ports and that's why I purchased this router.What is this modem?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.Thanks for the reply.
Modem is Arris TG3482G.
Router firmware version is V1.0.1.42_1.0.28
Looks like your modem is also a router. That can cause problems when connected to a second router.
Might be worth investigating how you can set it to modem only (bridge) mode, or you could try putting the Netgear router into wireless access point mode. That would let you see if the speed goes up.
There is a manual for the R6400 somewhere at the end of this link:
>>> R6400 | Product | Support | NETGEAR <<<
Check the section Use the Router as a Wireless Access Point.