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R6400 readyshare stopped working
We've been using a seagate ext hdd for over a year (maybe two years?) via the back usb port as a readyshare drive. Had worked without troubles on wife's work computer (work's from home, win10) from d...
Hi pau11y,
1. Please make sure that you have done a factory reset after the firmware update.
2. Does the issue persist when using a different storage device (another HDD, flash drive)?
3. Does the issue persist when using the other USB port?
4. Does the USB LED still light up if the issue occurs?
5. Does the issue persist on your other devices?
Regards,
Dex
I should edit that first paragraph a bit. to clarify... "... Had worked without troubles as readyshare device via R6400 to wife's work computer (work's from home, win10) from day one until recently. ..."
Thanks,
Paul
Hi pau11y,
1. Please make sure that you have done a factory reset after the firmware update.
2. Does the issue persist when using a different storage device (another HDD, flash drive)?
3. Does the issue persist when using the other USB port?
4. Does the USB LED still light up if the issue occurs?
5. Does the issue persist on your other devices?
Regards,
Dex
Hi pau11y,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community TeamI have the same issue. I've done a factory reset and have tried multiple usb drives. IThe lights are flashing and I can see the usb drive when I go into routerlogin.net and go into "ReadySHARE". I created an "Available Network Folder" and it forces the "U" drive to be set. However if I go into WIndows explorer and type "\\readyshare" it can't be reached.
Going into the horrible Netgear Genie App, if I go to ReadyShare, it doesn't see the drive --- it tells me that I need to plug in a drive..even though it is lit up and accessible through routerlogin.