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Solved
R6400 readyshare stopped working
We've been using a seagate ext hdd for over a year (maybe two years?) via the back usb port as a readyshare drive. Had worked without troubles on wife's work computer (work's from home, win10) from d...
Hi pau11y,
1. Please make sure that you have done a factory reset after the firmware update.
2. Does the issue persist when using a different storage device (another HDD, flash drive)?
3. Does the issue persist when using the other USB port?
4. Does the USB LED still light up if the issue occurs?
5. Does the issue persist on your other devices?
Regards,
Dex
I should edit that first paragraph a bit. to clarify... "... Had worked without troubles as readyshare device via R6400 to wife's work computer (work's from home, win10) from day one until recently. ..."
Thanks,
Paul
Hi pau11y,
1. Please make sure that you have done a factory reset after the firmware update.
2. Does the issue persist when using a different storage device (another HDD, flash drive)?
3. Does the issue persist when using the other USB port?
4. Does the USB LED still light up if the issue occurs?
5. Does the issue persist on your other devices?
Regards,
Dex