R6400 readyshare stopped working

We've been using a seagate ext hdd for over a year (maybe two years?) via the back usb port as a readyshare drive. Had worked without troubles on wife's work computer (work's from home, win10) from d...

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Troubleshooting

DexterJB
Mar 19, 2018
Hi pau11y,

1. Please make sure that you have done a factory reset after the firmware update.

2. Does the issue persist when using a different storage device (another HDD, flash drive)?

3. Does the issue persist when using the other USB port?

4. Does the USB LED still light up if the issue occurs?

5. Does the issue persist on your other devices?

Regards,

Dex

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R6400 readyshare stopped working