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Forum Discussion
pau11y
Mar 17, 2018Aspirant
R6400 readyshare stopped working
We've been using a seagate ext hdd for over a year (maybe two years?) via the back usb port as a readyshare drive. Had worked without troubles on wife's work computer (work's from home, win10) from d...
- Mar 20, 2018
Hi pau11y,
1. Please make sure that you have done a factory reset after the firmware update.
2. Does the issue persist when using a different storage device (another HDD, flash drive)?
3. Does the issue persist when using the other USB port?
4. Does the USB LED still light up if the issue occurs?
5. Does the issue persist on your other devices?
Regards,
Dex
djhurlburt
Jul 02, 2018Apprentice
It never prompted me for one.
michaelkenward
Jul 02, 2018Guru
It should ask you for the login details for your router. It does here.