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Forum Discussion
pau11y
Mar 17, 2018Aspirant
R6400 readyshare stopped working
We've been using a seagate ext hdd for over a year (maybe two years?) via the back usb port as a readyshare drive. Had worked without troubles on wife's work computer (work's from home, win10) from d...
- Mar 20, 2018
Hi pau11y,
1. Please make sure that you have done a factory reset after the firmware update.
2. Does the issue persist when using a different storage device (another HDD, flash drive)?
3. Does the issue persist when using the other USB port?
4. Does the USB LED still light up if the issue occurs?
5. Does the issue persist on your other devices?
Regards,
Dex
djhurlburt
Jun 26, 2018Apprentice
This is marked as solved, but it is not solved. I still cannot get the readyshare to work, NOR can I get the OpenDNS functionality to work. I've tried calling the "backdoor number" but no one ever picks up --- and when I try to click on a response to the open ticket, I get "invalid token" in the netgear website.
TonySC2000
Jul 03, 2018Aspirant
r6400 is incompatible with some devices, such as fiber modem, so disconnect the wire connection and then restart it
- djhurlburtJul 03, 2018ApprenticeI just have a standard Motorola modem with copper cat 5 plugged in.