NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Aandc
Dec 24, 2016Tutor
R6400 set up
Can not get TV or printer to sign into network
- Got completely fed up with this router and returned it. Bought Linksys, set it up in 10 min no problems.
11 Replies
It might be useful to know the printer and TV models, and whether you were using WPS or manually entering the configuration.
- AandcTutorI have tried both several times . I have tried the printer wireless and connected to the router USB. The TV works sometimes and sometimes it just won't connect either to the regular network or even the guest
Aandc wrote:
I have tried both several times . I have tried the printer wireless and connected to the router USB. The TV works sometimes and sometimes it just won't connect either to the regular network or even the guestUnderstood. Were you using WPS or manually entering the configuraton on the printer and TV?
What model printer and TV? Do these devices support 2.4ghz only or both bands?
Is this a new purchase? You could try Netgear support.
- AandcTutorI requested a call from Netgear but it was late and haven't tried today. Not sure if I can get anyone over Christmas.
Yes I have been fighting with this for a week since I bought it.
I have tried WPS button and entering password on both many times
Brother mfc-j475dw printer
Actually using Blu-ray player on TV Samsung bd-jm57 - AandcTutorAnd using both on 2.4ghz band
You could also try Samsung support on the BluRay player.
These devices connected with your old router, correct? Was that router 802.11N?
- AandcTutorNot sure Arris tg862 from cable company
Aandc wrote:
Not sure Arris tg862 from cable companyThat is 802.11 a/g/n.
Aandc wrote: They all worked on old router just not enough range and too many devices
If you still have the Arris you could try to match the SSID, passphrase and other security settings.
- AandcTutorThey all worked on old router just not enough range and too many devices
- AandcTutorGot completely fed up with this router and returned it. Bought Linksys, set it up in 10 min no problems.
- William10aMaster
Did you turn off the wireless part of Arrriss router modem access lkogin 192.168. no need to put user name or password they are low power low on fuctions that home control higher functions protected by a password set by specturm in Florida.