NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

9 Replies

    • Vegasdealer's avatar
      Vegasdealer
      Tutor
      Nov 01, 2020

      Having the same issue with the download on my imac the file shows up as "Adobe"icon am unable to get the zip file for the Satellite RBW30.   The same goes for RBR40 getting the dmg file and it will not open.

       

      In retrospect I would never buy anything from Netgear again even tho everything works great it's always the problems in trying to update. In the Orbi App says everything is "up to date while on line it shows new firmware:.  

       

      Sorry to see Apple leave the router business.

      • Vegasdealer's avatar
        Vegasdealer
        Tutor
        Nov 01, 2020

        RBW30 finally updated in the app on my IOS, took a lot of attempts and the funny thing was not trying when it updated.  Still not updating on the RBR40

    • indygadgetguy's avatar
      indygadgetguy
      Aspirant
      Nov 27, 2020

      Sorry, I'm not able to upload the .chk file. The GUI says the firmware must be an .img file.

      • antinode's avatar
        antinode
        Guru
        Nov 28, 2020

        > [...] I'm not able to upload the .chk file. The GUI says the firmware
        > must be an .img file.

         

           Did you read any of the material above in this old thread which you
        have (inappropriately) joined?  Which part of the following was
        unclear?:

         

              [...] starting your own new thread for your own problem is usually
              a better idea than joining an old thread which has been marked as
              "Solved".

         

           And which part of the paragraph which began as follows was unclear?:

         

              "unable" is not a useful problem description. [...]

         

           _Which_ "the .chk file"?  To what were you trying to upload it?