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Forum Discussion

fiedler's avatar
fiedler
Guide
Apr 11, 2017
Solved

ReadyShare can't find USB drive

Have 2 laptops connected to Readyshare. Been working OK.

One laptop had a hard drive die, so I replaced and reloaded win10.

The bad drive would still let me get files off of it, so I didn't use ReadyShare

After reinstalling everything, both computers can't connect to ReadyShare

Simply won't recogize there is a drive attached.

Attached drive has its blue light blinking, so I know it's alive.

Any ideas on how to fix?

 

BTW the new version of Genie is so slow it is painful to use.

  • OK, Found the solution.

    Uninstall the latest version of Genie. It is junkware.

    Reinstall the pervious version. All is good.

3 Replies

  • OK, Found the solution.

    Uninstall the latest version of Genie. It is junkware.

    Reinstall the pervious version. All is good.

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired

      What Genie version were you using previously and what version that made it worked?

      • fiedler's avatar
        fiedler
        Guide

        Your software does not display version numbers, so I have no idea.

        My admin interface suggested updating to the newest version, and that's when the trouble began. 

        I found a 2.428.0 Genie version from 2016 in one of my folders. Maybe that is the one I went back to.