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Forum Discussion
jcruz123
Jan 07, 2022Follower
RMA faulty power adapter
Hi,
We bought a handful of GS110MX 10port/1G port unmanaged switch for our Intel NUCS we have standing at work. The switch is working fine but the power adapter that came with the it is not working at all.
Will Netgear accept RMA for the power adapter or even the Netgear switch and the power adapter?
2 Replies
You'd have to go through support for that.
You also posted in the router forum. If you're needing help from the community, I'd post in the switch forum next time.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.
jcruz123 wrote:
We bought a handful of GS110MX 10port/1G port unmanaged switch for our Intel NUCS we have standing at work. The switch is working fine but the power adapter that came with the it is not working at all.
All of the adapters? (You say you bought a handful.)
While you are waiting for Netgear – or, ideally, the outfit that sold you the switch – to deal with your issue you could use just about anything compatible as a substitute. Netgear's adapters are industry standard. Any generic adapter will work, as long as it has the right volts, enough amps and a tip with the right (+/-) polarity and dimensions.
Then again, you have probably discovered that because you say that the switches are working.
By the way, issues with switches are best dealt with in the appropriate section and not in a place where the topic is General WiFi Routers (Non-Nighthawk and Non-Orbi).
If you have more problems, try here: