NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Waynefi's avatar
Waynefi
Aspirant
Dec 31, 2016
Solved

Router blocking 1 website

Hello,

 

I have read through the other similar discussions. One specific website has stopped connecting thru my router. This started all of a sudden a few weeks ago. Devices that I can bypass the router via Verizon on my cell phones and Ipad connect, until I go back to my network via WiFi. Hardwired PC's also do not connect to it. My neighbor with the same ISP can connect to this website.

 

I have tried the MAC Spoof, along with resetting/powering down everything after the MAC Spoof. Still cannot get to this site through my router ?

 

So what did I do wrong or any other ideas ? Really want to get to this site via my network !

 

Thanks

  • Thanks to all who tried to help. Through process of elimination, I decided to exchange the modem under warranty. Installed the new upgraded modem, had it activated by my ISP WOW, and the site is back ??

     

    Whatever, it worked, sad though the hours and hours spent trying to figure this out.

21 Replies

  • What website is it? Also, have you tried pinging it? Windows Key + R > CMD > Ping <website.com>. If the ping doesn't work, try "Tracert <website.com>". To copy/paste, right click on CMD windows and click "Select Al" and then press enter and paste into reply.

    • Waynefi's avatar
      Waynefi
      Aspirant

      Smith-wessonforum.com

       

      Ping timed out

       

      Tracert reports destination host unreachable

       

      Yet, i can bypass router and go right there.

      • Trikein's avatar
        Trikein
        Luminary

        Can you post the tracert? Just looking to see if the website resolves to IP 208.71.128.50 or not. If it doesn't, can you post a tracert to 208.71.128.50 directly? Trying to see if its a DNS or firewall issue. 

  • Have you made any changes to the DNS servers you are using with your router?  Some DNS servers will block gun sites

  • Maybe a brief summary might help;

     

    1- One website suddenly effected a few weeks ago. Been going there for years on this same ISP. Just shows not available.

    2- I can shut WiFi off on my I Phone and Pad and get right to the sight, login, etc... via my verizon cell phone service. But cannot when back on my network.

    3- Firewall on or off does not matter. No site blocking or parental software ever used.

    4- I can go next door and use thier computer and same ISP get to the site and login.

    5- Tracert info above in a few replies. Ping also.

    6- Same results with Router in, or direct with modem only.

    7- Tried MAC Spoofing, I believe I did it right, including powering everything down. Setup in Netgear Router Software now is the same MAC # as my PC that is hardwired to the router.

    8- Though the only MAC # my ISP has registered for me is from my modem.

    9-  My ISP had tested a few things and had me do a few things no results. Supposedly they escaleted the issue, but that was 4 days ago. I will try then agai this weekend.

     

    Still hoping for a solution.

     

    Any thoughts that it would be worth paying Netgear Premium for help. ? A lot of money if they have no results.

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Can you save off a tracert from the neighbor's PC, and perhaps run a fresh one from yours?  Then you can compare the two route paths.

      • Waynefi's avatar
        Waynefi
        Aspirant

        Below is neighbors system that connects to the site, ping and tracert. Below this is mine that does not. 2 postings above this one is a summary of all that was done without success. Both using same ISP. WOW Wideopenwest

        Pinging smith-wessonforum.com [208.71.128.50] with 32 bytes of data

        Reply from 208.71.128.50: bytes=32 time=45ms TTL=53

        Reply from 208.71.128.50: bytes=32 time=46ms TTL=53

        Reply from 208.71.128.50: bytes=32 time=46ms TTL=53

        Reply from 208.71.128.50: bytes=32 time=46ms TTL=53

        Ping statistics for 208.71.128.50:     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:    

        Minimum = 45ms, Maximum = 46ms, Average = 45ms

         

        tracert smith-wessonforum.com Tracing route to smith-wessonforum.com [208.71.128.50] over a maximum of 30 hops:

          1     8 ms    18 ms     8 ms  23.28.124.1

          2    11 ms    11 ms    10 ms  dynamic-76-73-172-93.knology.net [76.73.172.93]

          3     9 ms    12 ms    10 ms  76-73-168-108.knology.net [76.73.168.108]

          4    10 ms    11 ms    11 ms  76-73-168-106.knology.net [76.73.168.106]

          5    11 ms    11 ms     8 ms  76-73-168-104.knology.net [76.73.168.104]

          6    24 ms    23 ms    20 ms  static-69-73-0-141.knology.net [69.73.0.141]

          7    22 ms    21 ms    23 ms  dynamic-75-76-35-8.knology.net [75.76.35.8]

          8    22 ms    24 ms    23 ms  ae14.cr1-chi1.ip4.gtt.net [77.67.77.109]

          9    45 ms    43 ms    43 ms  xe-2-1-1.cr1-nyc4.ip4.gtt.net [89.149.134.133]

         10    43 ms    45 ms    43 ms  techie-media-gw.ip4.gtt.net [77.67.71.18]

         11    44 ms    46 ms    43 ms  mail.smith-wessonforum.com [208.71.128.50]

        Trace complete.

         

        Below from my system

        Pinging smith-wessonforum.com [208.71.128.50] with 32 bytes of data

        Request timed out.

        Request timed out.

        Request timed out.

        Request timed out.

         

        Ping statistics for 208.71.128.50:

            Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

         

        Tracing route to smith-wessonforum.com [208.71.128.50]

        over a maximum of 30 hops:

         

          1     3 ms    <1 ms    <1 ms  192.168.1.1

          2    10 ms  23.28.124.1  reports: Destination host unreachable.

         

        Trace complete.

         

        Anybody