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Ja666's avatar
Ja666
Tutor
Oct 30, 2016
Solved

Storage User setup & Network folders

Hi, I just got 'old/new' WNDR4700 Centria storage router and have question concernig users allowed to access the share(s). WNDR4700 allows to go into menu ADVANCED -> Storage -> User_Setup to add Us...
Centria
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  • Ja666's avatar
    Ja666
    Nov 28, 2016

    I did not downgrade WNDR4700 firmware. But it looks I solved some problems with user account other than 'admin' and what is more, finally I can access router HDD shared directory with 'user name' (other than router 'admin') and 'user password'.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Oct 31, 2016

Hi Ja666

 

Welcome to the community!

 

Can you provide us a screenshot where you add the user and password? 

Do you have the latest firmware installed? 

  • Ja666's avatar
    Ja666
    Tutor
    Oct 31, 2016

    User_Setup.gif

    • Ja666's avatar
      Ja666
      Tutor
      Oct 31, 2016

      Before Apply button:

      Edit_Network_Folder_before_Apply_button.gif

       

      After Apply button:

      Edit_Network_Folder_after_Apply_button.gif

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Nov 01, 2016

        After clicking Apply it should clear out the textboxes and the checkboxes should default to All - no password. 

        Looks like a firmware problem. I suggest that you try to reflash the firmware of the router by downloading the latest firmware from the website and upload it once again. 

        After loading the firmware, do not forget to factory reset the router and then configure the settings manually. 

        Once done, configure the user and password then verify if you will have the same problem.