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jvbuttex's avatar
jvbuttex
Aspirant
Nov 28, 2017
Solved

Table and wireless printer not seeing main network

I have had the R6220 for some time, almost a year. I have multiple signals 1- main network 2- guest account 3 - 2.4 signal for others. My network consists of NAS box (hard wired), wireless printers, ...
  • DexterJB's avatar
    Nov 30, 2017

    Hi jvbuttex,

     

    1. What is the firmware version of the router?

    2. Is your main network the 5GHz band? If it is, then not all wireless devices can detect the 5GHz band. Please check the device specification and make sure that they are dual band devices (can connect to both 2.4GHz and 5GHz).

     

    Regards,

     

    Dexter

    Community Team