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Forum Discussion

vinc3rec's avatar
vinc3rec
Aspirant
Dec 18, 2017
Solved

"This device is blocked by access control in the router."

Hi, 

I'm a desktop gamer and game alot. My netgear router keeps randomly blocking my desktop and I lose all connection to the internet. I then have to directly login to router on my smartphone and go to Access Control and unblock my Desktop. I have to do this compltely randomly. Some days it doesnt happen, some days the routher will block the device four times. 

 

Please help. I cant keep having it just randomly block me.

  • Hi vinc3rec,

     

    1. What is the firmware version of the router?

    2. Have you tried resetting the router and re-configuring the Access Control feature?

     

    Regards,

     

    Dexter

    Community Team

4 Replies

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi vinc3rec,

         

        1. What is the firmware version of the router?

        2. Have you tried resetting the router and re-configuring the Access Control feature?

         

        Regards,

         

        Dexter

        Community Team