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Forum Discussion
Solved
Tried everything - still dropping internet
I have tried everything to keep my internet up.
Here are the symptoms: Internet starts to slow down to a crawl. Wifi devices just can't get anywhere. I do a speedtest and it my speed shows up as about 9mb/sec when I pay for 60.
Here's the TEMPORARY fix:
Log into the router and click APPLY on the internet settings.
That's all I have to do! The firmware is the latest, the cable modem was replaced two weeks ago by the cable company. I've changed the Adaptive QoS, I've even changed the MTU from 1500 to 1452 after testing.
The internet speed begins to crawl several times a day. The ONLY fix is to reset the WAN port.
1. What is the speed that you are getting when connected straight to the modem?
I'm getting 65 down 4 up
2. Have you tried doing a factory reset on the router?
No, everything but this.
3. Have you tried reflashing the latest firmware for the router?
I have the latest firmware and have NOT tried to reflash with the same firmware again.
4. Does the issue affect all your devices (wired and wireless)?
Yes, it affects wired and weireless.
5. What is the model number and firmware version of your device?
Nighthawk X6 R8000 latest firmware - V1.0.3.4_1.1.2
6 Replies
Hi sdbrown,
1. What is the speed that you are getting when connected straight to the modem?
2. Have you tried doing a factory reset on the router?
3. Have you tried reflashing the latest firmware for the router?
4. Does the issue affect all your devices (wired and wireless)?
5. What is the model number and firmware version of your device?
Regards,
Dexter
Community Team
1. What is the speed that you are getting when connected straight to the modem?
I'm getting 65 down 4 up
2. Have you tried doing a factory reset on the router?
No, everything but this.
3. Have you tried reflashing the latest firmware for the router?
I have the latest firmware and have NOT tried to reflash with the same firmware again.
4. Does the issue affect all your devices (wired and wireless)?
Yes, it affects wired and weireless.
5. What is the model number and firmware version of your device?
Nighthawk X6 R8000 latest firmware - V1.0.3.4_1.1.2
