NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jonb1's avatar
jonb1
Aspirant
Aug 21, 2017
Solved

usb drive on R6250 cannot see on ex6100 extender

i have a R6250 wifi router with a usb drive connected to it which i can see and use when connected wireless to router but when i connect through ex6100 wifi range extender i cannot see or connect to usb drive. how can i fix this

  • jonb1's avatar
    jonb1
    Sep 07, 2017

    i have solved this issue.

    When you set up EX6100 as extender and you need access to whatever you have plugged in USB you must select Home (private network)

    Also for information you can use 4 port USB hub on a Netgear Router R6250

5 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi jonb1,

     

    1. What is the firmware version of the router and the extender?

    2. Can your devices ping the router when connected to the extender?

    3. Is the extender set to Access Point mode or Extender mode?

     

    Regards,

     

    Dexter

    Community Team

    • jonb1's avatar
      jonb1
      Aspirant

      Here is the information you requested

      Hardware Version: Extender EX6100

      Firmware Version: V1.0.2.16_1.1.130

      Hardware Version Router R6250

      Firmware Version V1.0.4.12_10.1.15

      Yes can ping  192.168.1.1  average 1ms through extender

      Set extender mode

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi jonb1,

       

      I was able to do my own test and did not encounter the issue. The devices (wireless/wired Windows 10 desktop and Android phone) that connected to the extenders network were able to access the ReadySHARE drive. Have you tried resetting either/both the extender and/or the router?

       

      Regards,

       

      Dexter

      Community Team 

      • jonb1's avatar
        jonb1
        Aspirant

        i have solved this issue.

        When you set up EX6100 as extender and you need access to whatever you have plugged in USB you must select Home (private network)

        Also for information you can use 4 port USB hub on a Netgear Router R6250