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wifi connectivity disconnects intermediatly
we are facing wifi disconnecting itermediatly and get dificulties to reconnect ... and afts er restart whole network devices the it connects again
Hi ShreeRP,
1. What is the firmware version of the device?
2. Please try changing the wireless channel of the router. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/1027
3. Does the issue persist on both wired and wireless devices?
4. You can also try performing a factory reset. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
5 Replies
Hello ShreeRP,
Welcome to the community!
I'd like to know the model number of the device you are having issues with.
Thanks,
Hi ShreeRP,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!Thanks,
Dear JohnRo,
We have WNR 614 and R 6220
Hi ShreeRP,
1. What is the firmware version of the device?
2. Please try changing the wireless channel of the router. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/1027
3. Does the issue persist on both wired and wireless devices?
4. You can also try performing a factory reset. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
