Wired Backhaul is not working since some points(RBR20+2 of RBS20)

Question

I have used RBR20 and 2 of RBS20 and I set up wired backhaul and had no issue at all.

However, since about 2-3 weeks ago, internetet was not working and I noticed that one of satellite's color became purple in orbi app-when I checked it in 192.168.1.1 admin windows, its status was good, but internet was not working.

Since that day, I unwired backhaul for both satellite, and now everything is fine.

BUT I want wired backhaul for stronger network, but it suddenly stop working.

I tried switching cable and switches, but nothing solved yet.

What do you think the problem I have?

Attached is the screenshot when I wired backhaul to one of my satellite.

plemans · Answer

What switch do you have it connected to?&nbsp;If you direct wire the satellite to the router, does it work?What modem/gateway do you have?&nbsp;What firmware is on the router? And the satellites?

shinsangeun · Answer

I am using D-Link unmanaged switch.I didn't test direct wire the satellite to the router.I am using Motorola cable modem provided by Spectrum.Firmware version is 2.5.1.16 which is the lastest one as of now.&nbsp;Again, it had been working without any issue, but suddenly happened.&nbsp;

plemans · Answer

shinsangeun&nbsp;wrote:I am using D-Link unmanaged switch.---which one?I didn't test direct wire the satellite to the router.---try this to ensure its not a switch issue.&nbsp;I am using Motorola cable modem provided by Spectrum.---which one?Firmware version is 2.5.1.16 which is the lastest one as of now.---its not actually.&nbsp;https://www.netgear.com/support/product/RBS20.aspx#downloadhttps://www.netgear.com/support/product/RBr20.aspx#downloadmake sure to update the satellites first.&nbsp;Again, it had been working without any issue, but suddenly happened.---so check things like cables, switches that it potentially could be.&nbsp;&nbsp;&nbsp;

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Wired Backhaul is not working since some points(RBR20+2 of RBS20)

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