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Forum Discussion
WNDR3400v3 - wireless devices connect to network but internet not working; intermittent issue
| Hardware Version | WNDR3400v3 |
| Firmware Version | V1.0.1.42_1.0.68 |
| GUI Language Version | V1.0.1.24_2.1.28.1 |
When I first set this router up it worked great, but then started getting internet function issues. Wired devices are fine, but wireless will completely stop loading pages for minutes at a time.
Rebooting router seems to make no real difference; the wireless networks show no connection issues as far as devices connecting to the router but the internet just stops working sporadically.
I've updated firmware without improvement.
I tried a factory reset and ran with default settings (other than updating SSID/password) for several hours with no trouble for the first time in months, but the next day problems returned.
When I went back to Amazon and looked at negative reviews, I'm seeing this same complaint as the #1 review for this product.
Any suggestions? Should I start lobbying for a replacement?
11 Replies
Not sure when you purchased that device but it was originally released in 2010. I wouldn't be lobbying for a replacment device but in upgrading to a device in this current generations of products.
Actually, now I'm kinda wondering about just limiting the data rate for the individual connections to maybe 15Mbs or something to see if that helps.
Phlegmbot wrote:
Hardware Version WNDR3400v3 Firmware Version V1.0.1.42_1.0.68 GUI Language Version V1.0.1.24_2.1.28.1 What modem sits on front of this ancient router?
Wired devices are fine, but wireless will completely stop loading pages for minutes at a time.Any error messages?
What wireless devices?
But, as plemans says, this router, with its 100 Mbps Ethernet ports, dates back to 2010 and was never the most capable router available.
When I went back to Amazon and looked at negative reviews, I'm seeing this same complaint as the #1 review for this product.
Does Amazon still sell it?
I agree, it might be time to upgrade to a newer router. You can use that one as an access point, that's what I do with my older slower routers.
wcalifas wrote:
You can use that one as an access point, that's what I do with my older slower routers.
Good call, but only if you are desperate to fill "not spots". The wifi on that aged router ain't gerat.
Yes, it's still under warranty and still on shelves for purchase at retail. I purchased it specifically because I don't need gigabit wireless capability for anything in my two person home. I just want a reliable and consistent connection even if it's only 20Mbs.
When having issues, frequently the admin page will show a "not connected" status for internet, even though webpages are working fine from wired devices. This is a symptom that was just reported by another user only days ago, but he states it was "fixed" by changing his password and he's not having further problems. Changing my password has not helped my situation.
Wireless devices include iPhone 6s, iPhone SE (the newer one), iPad, Roku, Chromecast, and a couple laptops. Issues remain even with all those devices unconnected other than just one for testing purposes (tried with different single devices).
If it would be a reliable hotspot, I'd be happy to use it for that and just buy an 8 port router... but I have zero faith that it would be any better that way since it's the wireless devices having troubles.
The modem is a Motorola MB7621, also purchased new, still available on retail shelves and Amazon, still specifically recommended by my cable provider, and functioning perfectly well.
Phlegmbot wrote:
If it would be a reliable hotspot, I'd be happy to use it for that and just buy an 8 port router... but I have zero faith that it would be any better that way since it's the wireless devices having troubles.
I have never seen a Netgear "eight-port" router. Other brands maybe, but at a price, and they will all be GB ports. Four is the usually maximum. The easiest way to add LAN ports is a cheap switch. Mine is 16.
Phlegmbot wrote:
Yes, it's still under warranty and still on shelves for purchase at retail.
But not from Netgear. I guess there may be loads of old things lying around in the retail chain.
The modem is a Motorola MB7621, also purchased new, still available on retail shelves and Amazon, still specifically recommended by my cable provider, and functioning perfectly well.That looks like a decent modem. But you are throwing away some of its capability. The modem supports GB LAN. You may not have an Internet service that is faster than 100 Mbps, but your modem will still want to talk to the router as quickly as it can. It isn't just the single traffic stream that it handles. There is more going on than that.
Then there is the local traffic. If you have a couple of PCs on a network, they probably have GB ethernet and could hit the speed limit when talking to each other.
It is surprising that Netgear still sells 100 Mbps LAN devices,
Yeah, I have a switch for that purpose but figured if I’m being hosed by the router and not necessarily the wireless itself I could just replace that function. Not really necessary though.
michaelkenward wrote:I have never seen a Netgear "eight-port" router. Other brands maybe, but at a price, and they will all be GB ports. Four is the usually maximum. The easiest way to add LAN ports is a cheap switch. Mine is 16.
True enough. I actually got this one at Target just because I wanted it quickly; I was fooled by the “Visit the NETGEAR Store” link and the features listing saying “Discontinued by manufacturer- NO” and didn’t consider it was an antique.
michaelkenward wrote:
Phlegmbot wrote:Yes, it's still under warranty and still on shelves for purchase at retail.
But not from Netgear. I guess there may be loads of old things lying around in the retail chain.
I also read in the ad that it’s gigabit WAN and 100 for the local side, which I really figured was adequate for my purposes. Appears that ad copy has now been corrected. Oh, well. If I have to get something newer to have a reasonable expectation of functionality I guess that’s what I’ll do. Just frustrating, especially in light of even new products reporting similar issues for some users. Luck of the draw, I guess.
michaelkenward wrote:…There is more going on than that… It is surprising that Netgear still sells 100 Mbps LAN devices,
