NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mccollamj1
Jan 13, 2017Aspirant
WNDR3400v3 slow wired connection
I recently upgraded my internet speed from 50mbps to 100mbps. Prior to the upgrade my wired connection speed to the router was always very near that 50mbps mark and my wirless speed was also very clo...
- Jan 21, 2017After trying that I've accepted it is hardware failure. Purchased a new router. Thank you.
mccollamj1
Jan 14, 2017Aspirant
***Edit*** All cables worked at 120+ mbps directly connected to the modem. (not router... that is the problem).
ElaineM
Jan 16, 2017NETGEAR Employee Retired
Welcome to the community, @mccollmj1
Do you have the latest firmware installed in the router?
How about doing a factory reset? If you have not, try to factory reset the router then reconfigure it afterwards then observe your connection.
- mccollamj1Jan 16, 2017Aspirant
Elaine,
Thank you for your suggestions. However,
I have tried multiple versions of the firmware. I downgraded to the begininning and tested several along the way to the most recent -- V1.0.1.8_1.0.56. I have tried factory resets with each firmware I tested.
The results are always about the same:
Wired speed directly from modem to computer between 100mbps-120mbps.
Wired speeds from the router to computer between 40mbps-50mbps, occasionally up to 60mbps, but never over.
Wireless speeds between 30mbps-50mbps.
Any other ideas? Would the fact that the incoming connection is more than 100mbps have anything to do with it (since the router can only pass up to 100mbps)?
- ElaineMJan 16, 2017NETGEAR Employee Retired
The routers should at least accommodate more than 50Mbps but not exceed 100Mbps since it can only support up to 100Mbps.
It may be a hardware failure.
One thing to try is to disable the DHCP on the router then connect the cable from the modem to one of the LAN ports on the router then your computer should also be in one of the LAN ports.
Check your speed. If your speed is still 40-50Mbps it's time to get a new router.