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Forum Discussion
TimHerbert
Sep 05, 2015Aspirant
WNDR3700v4 constantly dropping wifi signal
I recently changed my modem from an old Comcast-supplied modum because I kept losing my wifi signal. I upgraded to a Motorola/Arris SURFboard modem (SB6141). When the connection works, it works great. However, I cannot keep the signal. My WNDR3700v4 constantly drops the wifi signal and even the LAN doesn't work. There is something obviously wrong here.
I need help!
Change the channels on the router by accessing the admin page.
Try channels 1,6 and 11 which are known as non-overlapping channels.
9 Replies
- ElaineMNETGEAR Employee Retired
Hello TimHerbert,
Welcome to the community!When you bypass the router, will your connection be intermittent? I suggest that you direct connect your computer straight into your modem and observe the connection.
If everything else is working without any disconnection, adjust the MTU setting on your router. See this link for more info.
Let us know what happens.
Regards,
- TimHerbertAspirant
It worked for a couple of days but I have been unable to maintain a wireless connection for about 24 hours. I can get a wireless signal but I can't keep it for more than about an hour.
- ElaineMNETGEAR Employee Retired
TimHerbert Can you confirm if you have a stable Internet connection when you connect directly to the modem?
Regards,