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Zap3174's avatar
Zap3174
Tutor
Oct 14, 2021

WNDR4000 Speed Issues

I upgraded my internet service with my ISP because we needed our internet faster since I started working from home. However, we saw no difference in download speed when conducting speed tests. My ISP assured us that there was nothing wrong on their end as they had just made another upgrade about a week ago and they replaced a modem recently as well. This leads me to believe that there is something that the router is bottlenecking as speeds reflect a much slower speed than it should be. Plugging into the router via Ethernet cable gives my computer the appropriate speed but any wireless device does not reflect the same. I know the speeds won't be the same between wired and wireless but the speed that the wireless devices are running at are abysmal. Do we need to upgrade the router? Is there something else I can do inside routerlogin.net? What options are available? Thank you for your help.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What speeds are you getting? 
    it might be indeed time to upgrade as thats an 8 year old device and a couple generations behind on technologies. 

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      plemans wrote:


      it might be indeed time to upgrade as thats an 8 year old device


      The original manual says 2010.

       

      Coming up for its 12th year!

    • Zap3174's avatar
      Zap3174
      Tutor

      Here are a few download speeds for my devices: 50-75 Mbps on my personal XPS13. Around 20-40 Mbps on my Nintendo Switch. And around 30-50Mbps on my Iphone XR. Upload speeds for all seem consistent at around 20 Mbps.

       

      And yeah the router is quite old. Just wanted to make sure there was nothing left to do to solve the issue before fully replacing it.