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Forum Discussion

cwcarlson's avatar
cwcarlson
Aspirant
Dec 29, 2015
Solved

WNDR4300 Attached devices

I'm very happy with the WNDR4300 (N750) router, especially after suffering through competitors' routers.

 

I'm curious about the Attached devices listing showing <unknown> for the IP address provided by the router.  I might expect that for the device name, but I would think the router would know what IP address it provided.

 

I found that one of the unknown IP addresses was actually a valid address provided to my Android phone.  I went ahead and set it to be a static address.  It still shows the device and IP as <unknown>, which surprises me.

 

I presume this is a bug.  Is it something that might be fixed?

 

Thanks,

Chris

  • Welcome to the community, Chris!

     

    It looks like a firmware problem.

    Did you try to do a factory reset?

    How about reflashing the firmware of the router?

    If you have not updated the firmware yet, kindly do so and then reset the router.

    However, if you have the latest firmware installed, reflash it by loading the latest firmware again and then reset.

    After factory reset, reconfigure the router to get the connection back and see if it corrected the problem.

3 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Welcome to the community, Chris!

     

    It looks like a firmware problem.

    Did you try to do a factory reset?

    How about reflashing the firmware of the router?

    If you have not updated the firmware yet, kindly do so and then reset the router.

    However, if you have the latest firmware installed, reflash it by loading the latest firmware again and then reset.

    After factory reset, reconfigure the router to get the connection back and see if it corrected the problem.

    • cwcarlson's avatar
      cwcarlson
      Aspirant

      The firmware was already up to date, but I re-installed it anyway.  Seems to have fixed it.  Thanks.

       

      • Retired_Member's avatar
        Retired_Member

        Don't be surprised if they show up unknown again, many of the NG routers have similar problems. Try using address reservations.