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az6351's avatar
az6351
Aspirant
Apr 10, 2017
Solved

WNDR4300 v2 Slow speed

Hi, I recently ran into an issue that my WNDR4300 v2 router has slow speed, especially for wired connection. For instance, online video stream start constant buffering 1-2 mins after opening; BT download speed remarkably fall from 2-3 Mb/s to 20-80 kb/s; Downloading in browser start with high speed but end up with 0 speed after serveral seconds. After I reboot the router the speed would come back for like 10- 20 mins and then falls again. If I plug my computer directly into port on the wall the speed would be normal.

I have 100Mbps Internet service. My firmware is 1.0.0.32.

slowspeed
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Apr 12, 2017

    I suggest that you contact support and get an RMA since it's not normal for the speed to drop. 

3 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Apr 11, 2017

    Welcome to the community, az6351

     

    Did you try to factory reset the router? 

    It might be possible that the router is slowly degrading. 

    Have you also tried using all LAN ports available? Is it the same result for all?

     

    • az6351's avatar
      az6351
      Aspirant
      Apr 12, 2017

      Hi ElaineM

       

      Thanks for your reply. I have tried factory reset and 30-30-30 reset. Also changed different ports on the router. Still same problem.

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Apr 12, 2017

        I suggest that you contact support and get an RMA since it's not normal for the speed to drop.