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Forum Discussion

Hypnos's avatar
Hypnos
Aspirant
Jul 03, 2016
Solved

WNR 2200 No Connection to modem

Hello!

Forst things first, I am from Germany and my provider is Kabel Deutschland. Sorry if some terms are incorrect :-)

 

We have the WNR2200 for acouple of years now and everything was fine. Last thursday there was an error on the provider's side so all customers in Germany had no Internet for about a day.

The error seems to be fixed, when I connect via LAN to my modem (which is from Kabel Deutschland), I have an internet connection. But the router can't connect, although I did not change anything.

The second lamp from the left which indicates the internet connection glows still orange. I tried turning it off an on again, I tried changing the wires, I set it back to factory settings, but nothing worked. The Netgear Genie keeps me running in a circle, just giving me this two options: changing wires or turning it off and on again.

 

Is there a solution to this? Or is the router broken after three years in use? Should I consider simply buying a new one tomorrow?

 

Thanks for your help,

Christoph

Troubleshooting
  • TheEther's avatar
    TheEther
    Jul 03, 2016

    Did the Internet light on the router turn green after you cloned the MAC address of your computer onto the router?

     

    Can you access the Internet through your router's LAN port?  If so, then your WLAN is probably not set up.

4 Replies

  • Hypnos's avatar
    Hypnos
    Aspirant
    Jul 03, 2016

    I tried something a saw in another post for a different model, though.

    I opened the genie and set the router to use the MAC of the computer I have internet acces with.

    A new window opened up saying congratulations on setting up your router, but there is still no internet via WLAN, the globe is still glowing orange. :-(

    • TheEther's avatar
      TheEther
      Guru
      Jul 03, 2016

      Did the Internet light on the router turn green after you cloned the MAC address of your computer onto the router?

       

      Can you access the Internet through your router's LAN port?  If so, then your WLAN is probably not set up.

      • Hypnos's avatar
        Hypnos
        Aspirant
        Jul 03, 2016

        I... kind of... followed your advice.

        I connected the PC with the router, but still no connection to the internet.

         

        So I copied the PCs MAC-address again, set the genie to "use the computer's MAC-address" and then some magic happened and now everything works fine again.

        I'm a liitle bit confused but very very happy right now :-)