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Solved
WNR2000v4 N300 Firmware Update Problem- "The Selected disc image file isn't valid"
Per screen shot below, I am unable to burn the disc image. Recommendations much appreciated!
This time when I plugged in the router address it brought me to the Netgear genie which gave me the option to do the firmware update. I accepted and it went through a 3 minute process that terminated with disconnect from the internet. To get back up I had to do a factory reset of my router and couple reboots of my PC. Finally back up and sufficiently rattled by the whole experience that I'm just going to let it be... Thanks again for your help.
6 Replies
Despite what Windows says, this is not a disc image. It is a firmware image. If you want to install it, log into into your router and go to Advanced > Administration > Firmware Upgrade. Click on Browse and point it at this file.
I know my router password but apparently not my username (tried my eMail address in my NetGear profile- no luck). Is there a way to look it up? Thanks!
The username is always admin.
