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10-15 second signal drops hourly with R6700v2 V1.2.0.88_1.0.1 firmware
I always keep my firmware up to date, and am at the latest V1.2.0.88_1.0.1.
For the last few months, every Zoom call I'm on, every IPTV program I stream, etc. experiences a 10-15 minute WiFi signal drop, and on Zoom once the signal recovers I get the familiar "Your internet connection is unstable," and on IPTV I have to switch channels on the STB to force it to reconnect and start streaming again.
Very annoying. I suspect the WiFi signal as I enabled WiFi logging on macOS on my MacBook Pro 2020, and see this in the logs:
Tue Nov 2 16:58:14.964 Roam: <airportd[488]> ROAMING PROFILES updated to SINGLE-BAND, SINGLE-AP for 2.4GHz on en0
Tue Nov 2 16:58:15.018 Roam: <airportd[488]> ROAMING PROFILES updated to SINGLE-BAND, SINGLE-AP for 5GHz on en0
Tue Nov 2 16:58:33.008 Roam: <airportd[488]> ROAMING PROFILES updated to AC POWER for 2.4GHz on en0
Tue Nov 2 16:58:33.013 Roam: <airportd[488]> ROAMING PROFILES updated to AC POWER for 5GHz on en0
There is little documentation about macOS airportd or "ROAMING PROFILES" but from what I could determine it does this based on signal strength.
I wonder if only a factory reset was needed in the first place.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
10 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Has a factory reset and setup from scratch been performed since last FW update?
CableModel: NetGear CM500-100NAS
ISP: Xfinity Home Internet
5GHz channel: 149
2.4GHz channel: 11
I use various WiFi analyzers (iOS based, Android based, Windows based) and pick channels that seem best to pick, as "auto" causes a lot of interference since it doesn't actively monitor/change channels when it detects interference.
I'm in a single family home, so yeah there are neighbors all around. I get 5-10 SSIDs offered to me from neighbors, though usually their signal strength is weaker:
SSID BSSID RSSI CHANNEL HT CC SECURITY (auth/unicast/group)
chaplin52-2.4 XX:XX:XX:XX:XX:XX -87 157 Y US WPA2(PSK/AES/AES)
MIMOn XX:XX:XX:XX:XX:XX -62 1,+1 Y -- WPA2(PSK/AES/AES)
ConovanLn XX:XX:XX:XX:XX:XX -54 6 Y US WPA2(PSK/AES/AES)These are some of my neighbors
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings