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Forum Discussion

knodi's avatar
knodi
Guide
Sep 25, 2017
Solved

After updating R7800 to firmware 1.0.2.36 Time Machine can't see network drive

After updating R7800 to firmware 1.0.2.36 Time Machine can't see network drive. I can' connect to the drive but it won't show up under Time Machine drive select. It was working fine in the previous versions. I see in the release notes that 1.0.2.36 has a SMBv3 update.

 

Can anyone else confirm this issue?

  • Updating the firmware to Voxel's custome firmware fixed the issue.

39 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Did you reset the router to factory settings after the firmware flash?

    New firmware sometimes introduces changes that are not compatible with the old configuration.

    So a factory reset is the first thing to try if you have problems with new firmware.

    First note down the settings – screen grabs can help here.

    • knodi's avatar
      knodi
      Guide

      I tried doing a factory reset and the issue is still there.

      • knodi's avatar
        knodi
        Guide

        Updating the firmware to Voxel's custome firmware fixed the issue.


  • knodi wrote:

    After updating R7800 to firmware 1.0.2.36 Time Machine can't see network drive. I can' connect to the drive but it won't show up under Time Machine drive select. It was working fine in the previous versions. I see in the release notes that 1.0.2.36 has a SMBv3 update.

     

    Can anyone else confirm this issue?


    Yes SMBv1 was replaced if Time Machine app can not support version 3 of smb that may be the problem I would try the reset of the router since changes may have been made to other parts of the new firmware. Would not be the first time that a upgrade in security on a program causes issues with other older programs that have not been patched with a need update.

  • The download link for the latest firmware is still broken (file not found), how did you download it?