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Bought a new NightHawk R7800 . Configuration portal is not accessible
Hi, I bought a Netgear NightHawk R7800. It is connected to my Xfinity Router. I have been trying to configure the router using the genie app on Phone, iPads, laptops (macs) connected on wifi or ...
Thank you for sharing the Information.
unfortunately it did not work.
i managed to fix my issue by disconnecting the R7800 from my comcast router, perform a factory reset of the net gear router, and configure it without the internet from an old mac through wired network.
Then I linked it to the Comcast router again, performed a firmware upgrade and now everything seems to be working fine.
i can now use the genie app and configure the router without anymore issues.
Thank you for sharing the Information.
unfortunately it did not work.
i managed to fix my issue by disconnecting the R7800 from my comcast router, perform a factory reset of the net gear router, and configure it without the internet from an old mac through wired network.
Then I linked it to the Comcast router again, performed a firmware upgrade and now everything seems to be working fine.
i can now use the genie app and configure the router without anymore issues.