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dargelas's avatar
dargelas
Aspirant
Dec 10, 2020

cannot access to login page 192.168.1.1

from today afternoon the network crashed and the router was nomore connected to internet.I did a factory reset.The router is connected to web;but i cannot get the acces to the login page to change setting.
Under windows 10 i can see that the router adress is 192.168.1.1.however when i use this adress;that give a page of "routerlogin" that ask me to get an wifi mobile device connected that i don't have.
I cannot get the login page of the router even after several clearing of cache,on google chrome,firefox or microsoft edge.
No way to connect to router page.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 10, 2020

    Whats your gateway/modem?

    If you have a double nat it could cause issues. 

    Unhook it from your modem/gateway, reboot the mode, then try to access it 

    • dargelas's avatar
      dargelas
      Aspirant
      Dec 10, 2020

      I did all things pointed on your answer.The router page login stills no access.I can't get the login page of the router

      No double nat nor stuff like that

      All unpplugged and replugged

      Stills same issue

  • antinode's avatar
    antinode
    Guru
    Dec 10, 2020

    > Model: R6700|Nighthawk AC1750 Smart WiFi Router

     

       Is that accurate?  Not an R6700v2 or R6700v3?  Look for "Model" on
    the product label.  Firmware version?  Connected to what?

     

    > Under windows 10 i can see that the router adress is 192.168.1.1.
    > [...]

     

       How, exactly, can you see that?  While you're there, what are the
    default gateway and the DNS server(s)?

     

    > grab_028.jpg

     

       That's normally caused by a DNS problem, although lame firmware can
    make it harder to overcome.

     

       You might try disconnecting the R6700[vX] WAN/Internet port from
    everything, and see if that address ("192.168.1.1") works any better.