Cannot log in to Netgear Genie from iPhone

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artspolice wrote:

I can't log in to Netgear Genie from my iPhone SE, using either "password" or the password I created.

 

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What happens when you try? "can't log in" could mean various things.

 

You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?

 

Remember, when using a mobile device, you have to connect to the wifi before you can think of connecting to a router.

 

The C6300 in your footer is a Cable Modem Router. You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.