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Kendrite's avatar
Kendrite
Aspirant
Feb 15, 2020
Solved

Can't access Modem/Router via WiFi

Recently purchased Nighthawk AC1900 and am trying to set it up.

 

If I connect it via ethernet I can log into the modems login page but I can't via WiFi.

 

I can connect to both the 2.4Ghz & 5Ghz networks but when I try to access the modems log in page via WiFi it just times out.

 

I've tried resetting modem and restating the PC.

 

Is there something obvious that I'm missing?  I just find it strange I can get to the log in page via ethernet buut not WiFi.

 

Thanks for any suggestions.

  • Edit: And now after changing nothing at all I can access the login scree via WiFi....shrug.

2 Replies

  • Edit: And now after changing nothing at all I can access the login scree via WiFi....shrug.

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Kendrite wrote:

      Edit: And now after changing nothing at all I can access the login scree via WiFi....shrug.


      Perhaps you just started the network in the correct order.

       

      • Turn off and unplug modem.
      • Turn off router and computers.
      • Plug in and turn on modem. Wait 2 minutes for it to connect.
      • Turn on the router and wait 2 minutes for it connect.
      • Turn on computers and rest of network.