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Forum Discussion

Aspirant

Nov 10, 2016

Solved

Can't Register R8500

I posted several days ago but have received no appropriate responses and now I do not see my post (deleted? -why?)

When I tried to register my product I received the statement that it was already registered. How is this possible when it was shrink wrapped, in an unopened box, and bought at Best Buy. If I can not register my top of the line wifi router, how can I get warranty work if needed in the future? Why doesn't Netgear provide a phone number to call or at least an email for support contact. Disgusted.

Registering one's product purchase

ElaineM
Nov 10, 2016
dachelpo Kindly PM me the Serial Number together with your information.

Name:

Phone number:

Email address:

Date of Purchase:

Place of Purchase:

5 Replies

StephenB
Guru
Nov 10, 2016
This is in the ReadyNAS area, so you posted it in the wrong place.

I will move to the Nighthawk router area. Hopefully someone from Netgear support will see this and get back to you.

You might try one more time in the meantime though, and triple-check the serial number you enter.
- dachelpo
  Aspirant
  Nov 10, 2016
  I have triple checked that I entered the correct serial number. Thanks for the help in getting it posted in the proper area.
  - ElaineM
    NETGEAR Employee Retired
    Nov 10, 2016
    dachelpo Kindly PM me the Serial Number together with your information.
    
    Name:
    
    Phone number:
    
    Email address:
    
    Date of Purchase:
    
    Place of Purchase: