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Compatibilty with WD live media box
I use a Western Digital Live 3 gen. media box to steams from my server. It has worked well without issue in the past. Recently however the WD is unable to connect with my network wired or wirelessly. I have two WD and both demonstrate the same problem. When deteched from the network the WD checkout fine. I checked everything else and have determined that it is a problem with the router. All other devices work fine. I did a quick reset which fail to resolve the problem. I reset the router to an earlier software version (V1.0.4.74_10.1.80) but the problem persists. I checked the attached devices and reset ensuring that it was set on “allow all new devices”. At one point I was able to connect once but the problem has reoccurred. Short of resetting to factory, is there anything else I could try?
Thank you for the help.
I set the box to an IP address I had reserved and also set the gate way and mast addresses.
This seems to have resolved the problem.
I'm still curious to know why this problem asserted itself after these years of problem free use.
It occurred on both the box I had used and the spare I had, were both had work before without any adjustments.
If you happen to think of anything let me know, this like an itch I need to scratch.
Thanks again for your help.
12 Replies
Something to check with WD support for additional information regarding there product.
Since have been using the WD box since 2016 without a problem. The problem occurred this last week. As I traded out the WD box with a spare I had and the problem still occurred it eliminated any problem with the WD box. I also reviewed the setting and reset both boxes. After several attempts to trouble shoot the router I temporally solved the problem then it reoccurred after trying to reconnect to router.
I really don’t want to rest the router to factory setting.A reset maybe needed to check this.
