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RandomAttention's avatar
Mar 01, 2023
Solved

Connecting an R7000P Nighthawk to a BGW210-700. Having trouble reconnecting my Vivint security hub

I’ve had this setup for a few years and periodically get connection issues. Every time I think I have it sorted something else happens and I have to reboot both routers, which usually fixes the issue, but it’s still annoying. Originally, I had the wifi for the ISP off and just had everything connecting to the Nighthawk.

 

After doing some digging I saw that the ISP router should be in Passthrough mode and the Nighthawk should be in AP mode. After fixing, most settings worked, but not everything. I completely reset both devices cause I was having other issues as well. Then reconfigured ISP router into Passthrough mode (DHCPS-fixed) and put home router in AP Mode. These are the recommended settings for both devices. Last step I physically reconnected both devices. Nighthawk still can’t seem to “forget” a previously configured manual setting for the security hub and it remembers the MAC and address I assigned it as a 10.0.0.100 address.

 

Even though the router has been reset, it’s still seeing this old setting. I thought about just making the whole thing the 10 network to avoid troubleshooting any further, but the ISP router requires that its router is in the 192 network. Is there a CLI I can try to use that maybe the GUI isn’t covering? Resetting the security hub won’t fix the issue because it’s recognizing the MAC in the Nighthawk (under Setup -> LAN Setup when in router mode). This setting is no longer checked in the Nighthawk, but when you look at Access Control it shows up with the 10 address previously set. Additionally, the Vivint hub seems to be "dumb" in that I can't seem to reset the settings, whereas other devices, like a Roku will allow you to factory reset or network reset. TIA.

 

TL;DR - reset my R7000P into AP mode and everything else connected except my Vivint security hub.

 

Additional info:

Setting up the BWG Router - https://www.youtube.com/watch?v=OZz6E8Xk_Hs

Setting up R7000P to AP Mode - How do I change my NETGEAR router to AP mode? | Answer | NETGEAR Support

 

AC2300 WiFi Router (R7000P)  

#BGW210-700

#Vivint

  • you've got it a little mixed up. 

    If the BGW is in passthrough the R7000P should be in router mode. 

    If the BGW is in router mode the R7000P should be in AP (access point) mode. 

    I'd recommend putting the bgw in router mode with wifi disabled and the R7000P in AP mode because I see issues with the BGW in passthrough mode all the time

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    you've got it a little mixed up. 

    If the BGW is in passthrough the R7000P should be in router mode. 

    If the BGW is in router mode the R7000P should be in AP (access point) mode. 

    I'd recommend putting the bgw in router mode with wifi disabled and the R7000P in AP mode because I see issues with the BGW in passthrough mode all the time

    • RandomAttention's avatar
      RandomAttention
      Aspirant

      Thank you for your reply. I apologize if I wasn't clear; the BGW wifi has remained off and I have never used it dually or at the same time as the R7000P. You could be right about one needing the be the router, however, I have tried this setup previously, where the R7000P was in AP mode and the BGW in router/default mode. I also tried it again a couple of days ago when I started making changes again; and again, I was having connection issues with some of my devices.

       

      I will configure the BGW as you recommended to see if I can get it working properly.

      Thank you

      • Kitsap's avatar
        Kitsap
        Master

        RandomAttention wrote:

        Thank you for your reply. I apologize if I wasn't clear; the BGW wifi has remained off and I have never used it dually or at the same time as the R7000P. You could be right about one needing the be the router, however, I have tried this setup previously, where the R7000P was in AP mode and the BGW in router/default mode. I also tried it again a couple of days ago when I started making changes again; and again, I was having connection issues with some of my devices.

         

        I will configure the BGW as you recommended to see if I can get it working properly.

        Thank you


        With all of the changes you have made, how long has it been since you did a complete power down and sequential startup of your network?

         

        Power down the BFW and pull the power cord and disconnect the Ethernet cord to your router.  Power down your router and pull the power cord.

         

        Give it all a few minutes to rest and drain off any residual settings.  Connect the power cord and boot up your BGW.  Give it ample time to boot and stabilize.  One of the last indicators should be showing an internet connection.  Now connect the Ethernet cord to the router and power it up.  Allow the router to fully boot and stabilize.  One of the last indicators on the router should be an internet connection.  Now proceed with your configuration and testing.