NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Customize Wifi Network issues on 2.4Ghz on a Netgear Nighthawk Tri-Band Mesh (MK83)
Hey,
I am having issues with Customize Wi-Fi Network. Below is some of the stats
- HW: Netgear Nighthawk Tri-band Mesh MK83
- Firmware: Vi.1.6.10_3.1.97
- Wi-Fi Channel is set to Auto
- Guest Network is disable
- In “Wireless Settings” the only item not enabled is MU-MiMO
- Mesh configuration is backhaul is wired between
- Been using for 1 year before deciding to enable Customize Wi-Fi Network
Issue with the below Customize WI-FI Network
- Wireless Network-Profile with issue: 2.4GHz
- Security Options: WPA2-Personal (AES)
Every time I can get on the network it works for a short period. Then it loses internet connection. This is while the other network works find. Including the customized 5 GHz.
When I disconnect and try to get back on the Wi-Fi Network it gives me an error that to many Wi-Fi networks are using the channel on my iPhone
What I have tried:
Changed security options
Disable the SSID Broadcast
Reboot “a lot”
Multiple different SSID (“why not)
Downgrade firmware all the way back to V1.1.5.4
Could someone help me solve this?
Thanks
Uno
7 Replies
Did you ever try installing the latest firmware and then doing a factory reset/reinstall? During the new setup, don't use a backup configuration. Sometimes old settings can cause issues and a factory reset will clear those out.
It doesn't usually matter – many questions are generic and apply to most routers – but the MK83 isn't one of the standard Nighthawk WiFi Routers covered in this section. It is Mesh, which seems to be a part of your issue.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Mesh System - NETGEAR Communities
