I don't use a smartphone and I need a desktop application for my router. Mac OS.Please advise.

The router is defective, so says the IT guy I called in to help me.

Desktop App | NETGEAR Communities

7 Replies

antinode
Guru
Jul 29, 2020
> [...] I need a desktop application for my router. [...]

To do what, exactly? Use a web browser?

Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read.
- Sweejak
  Aspirant
  Jul 29, 2020
  My router suddenly lost all networks and attempting to access the router thru a browser results in a "Can't open page because you are not connected to the internet" So, no access to the router to try and set things straight. I do not have a smartphone so I'm looking for a desktop solution.
  - antinode
    Guru
    Jul 29, 2020
    > My router suddenly lost all networks [...]
    
       What, exactly, does that mean to you? It's not a useful problem
    description. It does not say what you did. It does not say what
    happened when you did it. As usual, showing actual actions (commands)
    with their actual results (error messages, LED indicators, ...) can be
    more helpful than vague descriptions or interpretations.
    
    > [...] attempting to access the router thru a browser results in a
    > "Can't open page because you are not connected to the internet" [...]
    
       "access the router" how, exactly? URL? "routerlogin" name? IP
    address?
    
       What's the IP address of the computer when you do that? Are you
    trying to use a wireless or wired connection between your (unspecified)
    Mac and the router?
    
       If you can't get a computer with a web browser to talk to the thing,
    then I wouldn't expect some app or other on the same computer to do any
    better. I'd forget about the app, and concentrate on the problem with
    the router.
    
    > [...] Get the User Manual. Read.
    
       Did you? Look for the LED descriptions, and "Troubleshoot". Pay
    particular attention to the "WiFi LED" (which, in better days, was known
    as the "WiFi On/Off button with LED"). Did you press it?
    
       To what, exactly, is your R7000 connected? Some type of modem, or
    what?

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