NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Down stream blinking on C6300-AC1750
Hello All,
I'm hoping someone can help. My down stream light on my modem is blinking. While I still have internet it is SLOW! I swear dial up back in the day was faster. I'm using C6300-A1750 Cable Modem that I've had since 2017.
I received an email from xfinity stating they have improved internet speeds from 25 to 50 mps for free and all I had to do was unplug modem. I did and its still slow and down stream is still blinking.
I have done several internet speed test, download speeds are from 1-7.50 and uploads are up to 10! WHAT?! How is my upload faster than my download? Can someone please help. Idk what to do. I've reset the modem, tried to install updates...
I just wanted to close this thread out. It was indeed the ISP provider, xfinity, all they had to do was resend a signal to my device and it was up and running effectively again. Thank you all who've replied. :smileyhappy:
10 Replies
Do you have a screen snip of the cable connections page from the modem? That shows the upstream/downstream connection link.
I'd also advise checking your coax line for splitters, amplifiers, attenuators, and for damage/kink/old/bad connectors. Remove those.
- Forgive me... But what is a screen snip? Do you mean if I can upload a picture?
Also there are no splitters, amplifiers, etc.yes, its how we can view the cable connection page.
Use Snipping Tool to capture screenshots (microsoft.com)
