Folks, I have Nighthawk R7000 AC1900 firmware V1.0.11.126_10.2.112 .. Which doing a firmware update check claims to be the latest version. I am getting the following error message when attempting to email a log. [email failed] Your message wasn't delivered because your client settings need to be updated to Wednesday, Jul 13,2022 16:05:29 It looks like my last successful email was on 19-Jun 2022. I have verified my email settings and they are correct (see graphic) Any pointers?

You'll need to verify with the email services that the configuration hasn't changed and all the correct email configuration values are entered in correctly.

[email failed] Your message wasn't delivered

5 Replies

FURRYe38
Guru - Experienced User
Jul 13, 2022
You'll need to verify with the email services that the configuration hasn't changed and all the correct email configuration values are entered in correctly.
- mconneen
  Aspirant
  Jul 13, 2022
  Well.. I did verify that the server and port are correct.. I found them here:
  https://www.godaddy.com/help/server-and-port-settings-for-workspace-email-6949
  
  And...I was able to log on to my email using my user id and password... but you do have me thinking .. as the provider migrated to O365 .. I am wondering if something else changed since it last work 16-Jun (which I was using O365 back then) ..
  
  Hmm.. I will dig that way... as trying to send an email from my iPhone using that configuration DOES fail.. so I think you are on to something.
  - FURRYe38
    Guru - Experienced User
    Jul 13, 2022
    Gmail did the same thing. They stopped supporting non secure 3rd party mail configurations and apps. So to get around that they support using Two Factor Authentication and using one of there own PW generators:
    
    https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Enable-Email-Logging-and-Router-Reboots/td-p/2231485/jump-to/first-unread-message
    
    Something to check into with your email service provider.
- mconneen
  Aspirant
  Jul 13, 2022
  Follow up.. I changed to another of my email providers.. and it is working ... I will have to see what goDaddy did when migrating to o365.
  
  Thanks for the pointers.
  - michaelkenward
    Guru - Experienced User
    Jul 14, 2022
    mconneen wrote:
    
    I will have to see what goDaddy did when migrating to o365.
    
    I have seen messages in other software forums from people hit by this change at goDaddy.
    
    There are probably plenty of message out there on the topic.
    
    As FURRYe38 suggests, email services have a habit of changing things with little warning or clues as to how to navigate them.

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[email failed] Your message wasn't delivered